Portland Auto Repair

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5

We've been bringing our cars to Reborn for more than 10 years because of their exceptional quality and workmanship. Their work is done on time and within the original price estimate. They discuss problems with the car thoroughly and give us options on how to address them. There have been multiple times when we felt they went above and beyond in helping us solve a problem with our car. We are completely satisfied with their services.

5

I have been a customer of Re-Born Automotive for the past 7 years. I have always felt that they have provided excellent service to both my vehicles and myself. In addition to excellent vehicle service they have a very personable and attentive staff, a pleasant waiting area with water, coffee, wifi, comfortable seat and pick-up and drop-off service if needed. I have always been provided with detailed explanations of any service that they have recommended. Their billing is fair and they seem to make their best effort to complete repairs as quickly as possible (almost always within one day except on in one or two major service occasions) and pass on saving in labor to me. On the two instances where my car required repeat repair on a part that had failed following service, the staff at Reborn honored their 18-month guarantee without question or hesitation. Actually, with out me even mentioning it. In my experience Re-Born Automotive is a class act and provide quality that always meet and, often, surpass my expectations.

5

Responded to my email inquiry within a couple hours on a Sunday. Got us scheduled next day (Monday) to replace the radiator and repairs completed same day. Very much appreciated such quick service for our only, and much used, auto.

5

Great experience. Working with friendly, knowledgeable people who demonstrate commitment to great customer service is refreshing.

5

i would have to rank my experiences with Re-Born Automotive as the very best of my 35+ years of driving. and that includes dealing with the more high-end repair shops at dealers such as Mercedes and Audi. Re-Born is friendly, honest, open, and willing to work with you on estimates. i cannot recommend them highly enough.

5

It was worth the walk from SW Portland in the downpour just to have Mike describe what the heck the 4-wheel alignment print out actually meant.

5

Re-Born Automotive is an honest, professional, and collaborative business. They work with you to ensure your car is receiving the proper maintenance and services it needs at the time it needs it. They respect their customers and appreciate loyalty. I have definitely recommended them to people and would continue to do so.

5

Fast, friendly, knowledgeable. - All the things you'd want from automotive repair company. I've been taking our car there for 2 years for it's scheduled maintanance, and I've never had a problem. They're not the lowest price in town, but I've learned that the bottom line price is not always a "bargain" in the end. They know their stuff.

5

When I called, ready to bring my car in to Re-born for a repair, they suggested a simple repair that I could try myself. They could have just scheduled me for the $390 repair without bothering to tell me about the simple fix that I could try myself. Honesty and integrity are hard to find in business these days. Re-born has earned my trust and my patronage.

5

Your service is better than the previous owner.