Honestly if you are not taking your cars here, I am not sure what to say. The team at Reborn is practically family at this point we have been taking our cars here for the last 27 years. Based on a recommendation and we have not looked back. They have kept our cars on the road, with solid, reasonably priced and most importantly backed up repairs. My 2011 Sequoia was just in, over 250K miles and still roaring to life and helping me get my job done. I do not want to think what I would do without Reborn on my team keeping our family on the road. Go check them out !
Clients Testimonials
Best experience we've ever had with an auto shop. John and Lisa provided excellent customer care. Re-born is extremely thorough and discovered issues that other mechanics in the past have looked over. This saved us from a potential disaster and destroyed engine so we are super grateful. They handled everything with our warranty company and we were promptly updated throughout the week about the status of our car. We will be back for all of our future services and will definitely recommend to others! Thank you to the whole team!
I really appreciate having a mechanic I can just trust.
John Sayler got me a hard-to-get appointment last minute on a Friday for my car that gets me to and from school and was making all kinds of noise! The crew was quick, kind, and had extremely reasonable prices. This is easily my new neighborhood shop and would take my Subaru in to them any time. Thanks, Re-Born team!
John was quite lovely when scheduling my appt and then very understanding when I called to let Re-Born know that I might be running late. My car needed the a/c recharged which they did and they also checked for leaks. It seemsnto be running a bit more efficiently after the service. Re-Born has a great waiting/reception area. Very comfortable with coffee and water available along with a clean bathroom. I plan on returning.
I have been a customer of Re-Born for a long time and I have always been treated with friendliness and courtesy. They take time to listen to what you think needs to be looked at and then explain that it is probably something else. They are very trustworthy and I depend on them to keep my car in good running order. They are also very fair and I would always go to Re-Born for my car care.
Googled auto repair shops after having a bad Expedia the Ford dealership. Saw good reviews so took the chance and took my ford in for new water pump/engine and I cannot say anything but amazing service, and John and Lisa were both so sweet and kind. My car took longer than expected and they made sure to stay in communication with me about the progress. Definitely recommend. 10/10
Fast, friendly, professional, good work.
I own an EV and had gone to a dealership to get replacement cabin filters and a safety inspection. Upon fixing the filters, their mechanics came back with a packet outlining over 2,000 dollars in various repair projects, which initially concerned me greatly. In searching around for a more affordable shop, I was able to get ahold of Re-Born Automotive and speak with John. After describing the issues with my car, John immediately told me, "I can already tell you just took this to the dealership. We've been getting a lot of calls like this one." He briefly explained why the dealership could be incentivized to over-diagnose vehicle issues and promised to go through my car with a fine-toothed comb. He was able to get me in the very next morning without an appointment, and the crew very graciously folded my car's inspection into their incredibly busy schedule. Upon completing the inspection, they informed me that my car, in fact, had a virtually clean bill of health. No brake fluid issues, front control-rod erosion was well within tolerances, etc. Every single "urgent" maintenance issue in the dealership's report was absolutely unnecessary. The team at Re-Born Auto saved me 2,000 dollars, and in the process they secured my business for as long as I'm living in Portland. Re-Born Auto has a 4.9 on Google and an A+ rating from the Better Business Bureau for a reason. They're a local, family-owned business with a staff who displayed professionalism and transparency that made my experience with their shop perhaps the single best vehicle appointment I've ever had. Zero complaints on my end. I cannot recommend these guys highly enough. Re-Born Auto should be your first choice for car service if you live anywhere in or around Portland. I will certainly be referring friends and family to them as often as possible.
Very professional staff and they do really good work. They pinpoint the problem and make the repairs using only the best parts and service.