First time I've had a good experience at an Auto shop, so I will continue to go here if I keep owning higher-end cars. Every other shop I've been to, the attitude of the staff and mechanics has been horrible. This place was different, which is the reason I'm writing a review.As a male BMW owner, I have gotten negative attitudes from almost all other mechanics in the past. They assume I am a rich yuppie, or a rich kid, and they have assumed they could pull the wool over my eyes....just horrible attitudes based on perceived income differences.The short version of the story is that the staff was friendly, had good attitudes, and didn't try to speak down to me like many mechanics do.