Portland Auto Repair

Exceptional, as always.

I have never been a customer of Re-Born’s, but I was a mechanic for them on and off for 10 years. The on and off was in no way due to being unhappy with my employer, it was my own life taking me different directions. I have since moved to Kansas, otherwise I would still be with Re-Born almost certainly until the day I retire. I started with them at 20 years old as a shop helper, knowing next to nothing about how to work on cars. Over the last almost 11 years, I have grown tremendously in my career and I’m now the lead technician at my current shop in Kansas. I credit every bit of my knowledge and skillset to Re-Born. They took me in as a young, irresponsible, and un-knowledgeable kid, and built me up to the technician that I am today. I remember my first tool box, Vince gave me a personal loan for it out of his own pocket. Through many mistakes and growing pains of a 20 year old kid becoming a 31 year old man, they have stuck by my side and never given up on me. As an employer, I can’t say enough good about these guys. They treat their employees with great respect, and they truly are a family just with a bunch of different last names. Vince (who was the owner for the duration of my tenure) had truly become a father figure to me. Hans (Vince’s son and the now owner of Re-Born) has become a brother to me. The entire Vierck family has become family to me, just as every coworker I had at Re-Born had become a big family. As I have said, I have never been a customer of Re-Born, only an employee. But I have seen how Re-Born treats their customers and the very real care that they have for them. I have seen the way they fix cars compared to other shops I have been at throughout my career (remember the off and on for 10 years part). Re-Born does the work right, the first time, every time. I will always recommend Re-Born to anyone in Portland that asks me what shop to go to. And I will always view Re-Born with the highest respect and the utmost gratitude for what they have done for me and my career. Hans, Vince, Becky, I love you guys. Can’t wait to come back to Portland and see you guys again soon!

This place is great! I had a horrible experience with my previous shop, Botta Motor Works, that I wasn't sure if I could trust any mechanic again. Then I found Reborn Automotive, and what a relief it was! From the moment I walked in, their communication was exceptional. They are completely transparent and honest, which made me feel at ease right away. They kept me updated constantly, not just through their portal, but also with text messages and photos of the work being done. Their service is truly above and beyond, and they always get the car back to you on time, just as promised. I can’t recommend Re-born Automotive enough if you’ve had bad experiences elsewhere, give them a try. They’ve definitely earned my trust!

This place is great! I had a horrible experience with my previous shop, Botta Motor Works, that I wasnt sure if I could trust any mechanic again. But then I found Reborn Automotive, and what a relief it was! From the moment I walked in, their communication was exceptional. They are completely transparent and honest, which made me feel at ease right away. They kept me updated constantly, not just through their portal, but also with text messages and photos of the work being done. Their service is truly above and beyond, and they always get the car back to you on time, just as promised. I cant recommend Reborn Automotive enoughif youve had bad experiences elsewhere, give them a try. Theyve definitely earned my trust!

Reborn is always capable and helpful. a great care place for our Eurovan.

Great service. Great price. Honest and accommodating. What else can I ask for?

The front of house folks here (John & Hans) are some of the most diligent and patient customer service folks you'll find in the automotive industry. It's a hard act to balance expectations of the client and deliver information clearly. The technicians are very knowledgable and approach repairs with logic and with the auto owners best intentions in mind. It can be an anxious thing finding the right service provider for repairs and service but Re-Born does a great job of alleviating those worries by way of experience and trained staff.

Excellent

Re-Born is a honest shop. There have been a couple of times they got an authorization and then found a low probability, low cost issue instead. They could have just done the original authorized work and I would never have known.

The team members were courteous, thorough and helpful! I will happily come back for my cars next service.