Portland Auto Repair

Honestly, these people are lovely. The first time I dropped off my car, it was because this was the closest location to work. I've since changed jobs three times and moved to a different neighborhood, and I can't imagine going anywhere else. I've been going in for their 5,000 mile checkups regularly since 2016, and I have always gotten an honest report with fair prices, and fast turn around times. The customer service has always been friendly and non-judgemental. I don't expect to take my car anywhere else any time soon. Especially now that they use an online task approval system.

They were very accommodating. I needed to get my car looked at while at work, and I had surgery the next day so I wouldn't have been able to pick it up. I dropped off my car in the morning, and I was able to arrange someone else to pick it up for me the next day since it needed to stay overnight. I also liked how I was given the option to accept or reject each item of recommended service after diagnostics.

They are knowledgeable, attentive, and good communicators. I'd go there again for sure.

Came for a pre-purchase mechanical inspection on my 2014 Smart Twofor. Sat in the waiting room (comfortable and well-appointed) so got to observe and overhear their great rapport with their customers. Everyone I saw left as a happy customer. I ended up buying the Smart car that afternoon, wiser to its couple of small problems that can be inexpensively repaired.

I trust these guys

Reborn made the process simple from start to finish. From the initial phone interaction to picking up the keys, everything was a breeze. My car was in and out in what seemed like no time. I felt like a priority and everything was simple and easy to understand. The staff treated me with respect as well. The online system makes it really easy to review services and charges. Without a doubt one of the best decisions I have made has been choosing them for the care of my vehicle.