Portland Auto Repair

The service was just fine. No issues.

Excellent service as always!

After 15+ years of being a customer I've got to say I wasn't thrilled when I left. Most of the time I'm happy with what I've gotten from you guys. I dealt with a new guy (to me) Michael and didn't get the best in the way of conversation, feedback and understanding.I left the car the night before with three things I was concerned about. The next day I hadn't heard anything by 1pm so I called. Not ready yet so I called back again at 2:30 and found out a safety inspection had been done. $75 worth of finding what's wrong. Didn't seem the best use of my money. Too late in the day to do any of the work that I had written down. Lots of problems but some that I had written down that I would need to schedule for another day. I left the car all day and have to come back again.One problem was no brake lights. I was told $60 to diagnose. According to Michael bulbs were not checked and neither was the fuse. I looked at the fuse, it was blown, change it and my lights work. Seems like a very simple check you could have done for your customer that wasn't done. Wiper blades were quoted at $35. I went to Broadway Toyota who charged me $11 which included installation. I always thought I would get better service and price from you guys.I will continue to use you guys, for some work, and recommend you to others but I'm now looking around for not only the best deal and the best service. I don't think I got either this time.

Re-Born continues to provide excellent service. Today I took my vehicle in for an oil change and was able to pick it up within an hours time. When I picked it up, I noticed that there was a small puddle of oil on the ground under my vehicle. I went back in and told the gentleman at the front desk. He took my car back to double check that my car wasn't leaking oil. It wasn't, it was just residual oil. Thank you for going the extra mile!

I still wish you had either early/later hours, or weekend hours, but have never had any other complaints with your service and professionalism. Thanks~!

I appreciate the thorough explaining Mike gave regarding the condition of the car and potential problems down the road. The people here are friendly and, in my opinion, honest. I love Re-born!

I have been so pleased with Re-born Automotive. I have been a customer with them for 6 months and have been so impressed with the quality of work that they do. They have bent over backwards to help me in my pre-purchase inspections of vehicles and did a fantastic job of bringing my suffering Toyota back to life and into stellar mechanical condition. Cliff and Cailey have all been just great to work with. Thanks so much Re-born, your the best!!!

Re-born was recommended to me by a friend. After taking my car there a few times, I can see why. They really are top-quality mechanics and no, they do not rip you off. I found them very conscientious of the customer's budget. One time they gave me a list of needed repairs and went through it with me line by line to help me prioritize so I could get the most important work done now. They take the time to explain the car issues to you in layman's terms. They also have a very quick-turn around for completing their services. Most recently I only waited about 45-minutes for a replaced battery. They are well-staffed and have beautiful facilities.Yes, you could probably get their services a little cheaper if you know something about cars or have a mechanic friend, but that goes for most places. For me, knowing I can trust Re-born is worth paying the price for peace of mind.

Thanks for getting it done on time and communicating about it so clearly!

Efficient, friendly, no surprises. Thanks.