These people never give up. Whatever the problem, whatever the challenge, they persist. They fixed some very fussy problems with my Audi and did it right. AND, icing on the cake, they did NOT nor ever have ripped me off with regard to parts pricing, labor costs, estimates or promises. These people are the real deal and we're lucky to have them in Portland. They will do it right, price it fairly and appropriately and honor their commitments every time.